Two regulators, side by side
Triple Zero (000) is “Australia’s main emergency number”, for situations that threaten life or are time critical. Energy Safe Victoria’s flood page says: “For life-threatening emergencies, call 000.”
| Stage | Electrical Safety Office, Queensland | Energy Safe Victoria |
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| During |
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| After |
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Its six steps for switching the power back on, in its order:
The test button guide sets steps 4 to 6 beside other regulators’ advice. |
Other states’ regulators publish their own advice; ERAC keeps a list of its member regulators (its list may show older names).
If water reached the house
Energy Safe Victoria, on returning to a property after a flood:
“Only turn your power on at the main electrical switchboard if water has not entered the property.”
“If water has entered your property, do not put the power back on until the property wiring has been tested by a licensed electrician.”
“If any appliances have been inundated, do not plug them in or switch them on until they have been tested by a licensed electrician.”
Energy Safe Victoria, Floods and energy safety
Queensland’s office covers what happens with the network connection: if a property or its connecting line was damaged, “you may need verification tests on your switchboard, wiring, equipment and appliances to be carried out prior to reconnection”. A licensed electrician does this, and “a certificate of test will ensure your local electricity distribution entity can reconnect your service.”
On water-damaged appliances, Queensland says to “Dispose of or have a licensed electrician repair water-affected electrical items, such as kettles, toasters and televisions”, and to have a licensed electrician check water-damaged hard-wired appliances such as air-conditioning units or stoves before re-use.
How far from fallen powerlines
Energy Safe Victoria gives distances, which differ by situation:
- 8 metres“Stay at least eight metres away from them”, which it puts at “about 2 car lengths”, during a storm. And: “Stay at least 8 metres away from anything a fallen powerline is touching.”
- 8 to 10 metres“If there are fallen powerlines, stay more than 8 to 10 metres away”, on returning after a flood.
- 150 metres“If the electricity poles and wires are covered in flood waters, then stay at least 150 metres away and call your electricity distributor to report it.”
“Always treat fallen powerlines as live even when they are broken or damaged.”
Solar panels, batteries and generators
Queensland: “Even if the network supply is turned off, PV systems will continue producing voltages during the day, and batteries may hold charges, so the PV cells, batteries and associated wiring will be still live.” If a system has been damaged, the office says to get a licensed electrical contractor to inspect it before it is re-commissioned. Victoria, after a flood: “do not switch on solar at the mains nor the inverter. The solar system and battery must be inspected by a licensed electrician before it can be re-energised.”
On generators, Queensland says not to connect one through a power point, which “can cause extremely dangerous ‘back-feeding’”, and that a generator change-over switch “must be installed by a licensed electrician.” Energy Safe Victoria: “Never use a portable generator indoors or in enclosed areas as they release carbon monoxide”, which it describes as “a gas you can’t see, smell or taste.”